Privacy Policy

1. Information We Collect

When you submit a project enquiry, schedule a tech consultation, or interact with our web applications, we collect necessary personal details to process your requests:

• Contact Details: Full name, professional email address, phone number, and company name.
• Project Enquiries: Project specifications, attached documents (PDFs, wireframes, code snippets), and budget parameters.
• Technical Telemetry: IP address, user-agent details, browser type, and interaction diagnostics collected automatically for security logging and performance analysis.

2. How We Use Your Data

We process your information strictly for legitimate technical and business operations:

• Responding to software architecture requests and project quotes.
• Enforcing rate limiting, honeypot spam protection, and threat defense.
• Sending automated email confirmations and status notifications regarding your submission.
• Improving system latency, platform uptime, and user experience analytics.

3. File Uploads & Security Containment

All attachments uploaded through our enquiry engine (up to 25MB per file) undergo automated file extension verification and path isolation. We enforce strict storage access policies to prevent unauthorized file execution or data exposure.

4. Third-Party Sharing & Disclosure

38Apex Technologies does not sell, rent, or lease client data to third-party marketers. Data is shared exclusively with infrastructure providers essential to service delivery (such as cloud hosting, transactional mail relays, and secure database clusters) bound by strict confidentiality agreements.